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In 2019, there were more than 21,000 independent pharmacies operating across the country, down from 23,000 in 2011, according to the National Community Pharmacists Association. 

Gov. Bill Lee signed into law legislation aimed at protecting independent pharmacies from rising fees and patient steering associated with the companies that manage prescription benefits on behalf of health insurers.

Greg Bohannon, co-owner of Thrifty MedPlus Pharmacy in Ooltewah, said pharmacy-benefit managers, which have ballooned into monopolies in recent decades, are unfairly targeting small pharmacies.

"So at this point, the House, the Senate and the governor have all spoken and laid out the guidelines for how they expect the pharmacy space to operate and how they expect [pharmacy benefits managers] to act in that space," Bohannon said.

The bill prevents PBMs from discriminating against hospitals and clinics participating in a federal drug-pricing program, which allows them to buy medications at reduced rates, allows patients to choose their own pharmacy and creates transparency for patients and providers on drug pricing and co-pays. PBMs countered their industry helps lower drug costs for patients.

Bohannon said PBMs use a number of tactics to increase profits, which often result in patients and small pharmacies footing the bill.

"A lot of times they actually pay the pharmacies less than what the pharmacy has to pay for the medication or overreaching and ever-changing audit strategies that are employed by the PBM and their auditing companies," Bohannon said.

He said the state's independent pharmacies have stepped up to serve Tennessee communities during the COVID-19 pandemic.

"Whether it was making hand sanitizer or sourcing some of the hard-to-get products for the store and for our customers or curbside delivery programs," Bohannon said.

One survey of 600 independent pharmacies nationwide by Pharmacists United for Truth and Transparency found PBMs charged community pharmacies more than $2 billion in Medicare prescription fees in 2017 and 2018.

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